AI agent for NDIS providers

An AI agent that handles intake and service agreements.

New participants onboarded, agreements drafted.

In short

An NDIS service agreement sets out the supports a provider will deliver, the price, and how changes and cancellations work. The SmartIntake AI agent collects the participant's details from the referral, checks their plan dates and whether they are NDIA-managed, plan-managed or self-managed, and drafts the agreement in your template with the right support items. A coordinator reviews it with the participant before it is signed.

Coordinators reviewing participant paperwork at a table

Sound familiar?

  • Referrals waiting days for a reply
  • Intake forms chased by email
  • Agreements built from scratch each time

How your AI agent does it

Respond

To the referral the same day.

Collect

Participant, plan and funding details.

Draft

The agreement in your template.

Review

A coordinator agrees it with the participant.

Support coordinators meeting around a table

What changes for your organisation

  • Faster responses to referrals
  • Complete intake records
  • Consistent agreements
  • Coordinators focused on people

Questions

Can an AI agent write an NDIS service agreement?

It can draft one from your template and the participant's details. A coordinator reviews and agrees it with the participant before it is signed.

Does it check the participant's plan?

It records the plan dates, funding type and budgets you have access to, and flags gaps for your coordinator.

Does it handle easy read versions?

Yes, if you have an easy read template, it drafts that version too.

See it work on a real participant file

A 20 minute demo and a fixed monthly quote.

Book a demo