An AI agent that fills cancelled shifts.
Open shifts offered to the right workers, fast.
In short
NDIS rostering means matching support workers to participants' shifts, taking into account skills, screening, preferences and travel. When a shift is cancelled or opens up, the SmartIntake AI agent finds suitable, available workers who meet the participant's requirements, offers them the shift, confirms who accepts and drafts an update for the participant. A coordinator approves changes.
Sound familiar?
- Phone calls to fill a shift at short notice
- Participants left without support
- Workers unhappy with last-minute changes
How your AI agent does it
Spot
The cancelled or open shift.
Match
Suitable, screened, available workers.
Offer
The shift and confirm who takes it.
Inform
The participant, once approved.
What changes for your organisation
- Shifts filled faster
- Fewer missed supports
- Participants kept informed
- Coordinators spared the phone calls
Questions
Does it check worker screening?
It only offers shifts to workers your records show as cleared and suitable for that participant.
Does it respect participant preferences?
Yes. It follows each participant's preferences, such as preferred workers or gender.
Does it replace my rostering software?
No. It works inside your rostering software and does the follow-up work.
More work your AI agent does
An AI agent that handles intake and service agreements.
New participants onboarded, agreements drafted.
An AI agent that turns shift notes into progress notes.
Clear, goal-linked notes from every shift.
An AI agent that checks claims before you send them.
Claims and invoices checked against every budget.
An AI agent that keeps you audit ready.
Evidence organised all year, not just before an audit.
